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Talent & Organization Blog for Financial Services

Digital workforce

Posted on March 7th, 2017

Millennials: A cure for what troubles the financial services industry

In my previous post in this series, I discussed how advances in digital technology, along with...
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Millennials: A cure for what troubles the financial services industry
Posted on January 19th, 2017

Cracking the Gender Code With Computer Science Literacy

There’s a new leadership imperative underway—Create the future workforce. Now....
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Cracking the Gender Code With Computer Science Literacy
Posted on December 7th, 2016

If you want your employees to feel better and work smarter, turn to an intelligent...

Organizations throughout the world are deploying intelligent machines to improve the efficiency...
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If you want your employees to feel better and work smarter, turn to an intelligent...
Posted on November 30th, 2016

It’s time for organizations to help their managers make better judgements

The rise of intelligent machines will hasten the demise of administrative managers. Smart computer...
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It’s time for organizations to help their managers make better judgements
Posted on November 23rd, 2016

The rise of AI will challenge managers to learn critical new skills

Artificial intelligence (AI) is fast penetrating almost every aspect of business. Customer...
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The rise of AI will challenge managers to learn critical new skills
Posted on November 18th, 2016

Developing a feel for work

In my first post in this series, I suggested that customer-facing workforces at banks and insurers...
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Developing a feel for work
Posted on November 16th, 2016

Awaiting judgement: Why intelligent machines will prompt senior executives to...

Intelligent enterprises are going to outpace and out-maneuver their competitors by drawing...
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Awaiting judgement: Why intelligent machines will prompt senior executives to...
Posted on November 11th, 2016

How technology will unlock the emotional intelligence of the workforce of the...

Financial services companies have long known that emotional intelligence (social skills, empathy,...
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How technology will unlock the emotional intelligence of the workforce of the...
Posted on November 9th, 2016

Human capital executives need strong allies to meet the challenges posed by...

The emergence of intelligent enterprises, which combine the reasoning abilities of humans and...
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Human capital executives need strong allies to meet the challenges posed by...
Posted on November 4th, 2016

The ‘just-in-time’ workforce in financial services

In my previous blog post, I outlined why banks and insurers can expect to run into a serious...
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The ‘just-in-time’ workforce in financial services