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Talent & Organization Blog for Financial Services

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Andy Young

Managing Director - Accenture Financial Services

Andy is a Managing Director in Accenture Financial Services in London. He leads our global Change offering, as well as our FS Talent & Organization practice in the UK and Ireland.

Andy specializes in leading large scale business transformations in retail banking, commercial banking, private banking, capital markets and insurance, as well as in operations and corporate functions such as Risk and HR. He is passionate about helping our clients address their biggest change opportunities and leaving them more ‘change ready’ for having worked together. He also has experience in people strategy, FS workforce and HR topics; and is a Fellow of the Chartered Institute of Personnel & Development.
Latest Posts | By Andy Young
Posted on June 19th, 2017

Forum explores the potential impact of robotics on financial services

From robotics process automation (RPA) to chatbots and virtual assistants and machine learning,...
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Forum explores the potential impact of robotics on financial services
Posted on May 29th, 2017

Making cybersecurity an organisational mindset in financial services

In the first two parts of this series, we’ve addressed how critical it is for financial...
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Making cybersecurity an organisational mindset in financial services
Posted on May 22nd, 2017

Invest wisely and build cybersecurity into people strategy in financial services

In the first part of this series, we talked about the cognitive dissonance financial services...
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Invest wisely and build cybersecurity into people strategy in financial services
Posted on May 15th, 2017

It’s time to reboot cybersecurity in financial services with a focus on people

In an increasingly digital world with ever-evolving customer expectations, financial services...
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It’s time to reboot cybersecurity in financial services with a focus on people
Posted on May 8th, 2017

Three smart spending behaviours financial services leaders need to adopt now

In the first two parts of this series, we talked about the importance of people and culture...
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Three smart spending behaviours financial services leaders need to adopt now
Posted on May 1st, 2017

Employees as partners: Building a motivated financial services workforce

With the financial services (FS) industry experiencing disruption from nimble, lean startups,...
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Employees as partners: Building a motivated financial services workforce
Posted on April 24th, 2017

Beyond cost cutting: Financial services leaders need to spend smart

Last month, I wrote about how sustainable cost reduction in financial services (FS) requires...
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Beyond cost cutting: Financial services leaders need to spend smart
Posted on April 17th, 2017

Effective job design and building new skills will be key for the future workforce

In the first two parts of this series, we talked about the rapid evolution of automation in...
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Effective job design and building new skills will be key for the future workforce
Posted on April 10th, 2017

Finding the right balance for the financial services workforce

In my previous post, I talked about how automation was not necessarily new to the financial...
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Finding the right balance for the financial services workforce
Posted on April 3rd, 2017

Robotics is transforming the financial services workforce

One of the key themes that emerged out of this year’s annual meeting of the World Economic...
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Robotics is transforming the financial services workforce